FAQ

Frequently Asked Questions (FAQ)

 

1. What services do you offer?

We provide:

  • Online courses in technology and related fields.

  • Web and graphic design services.

  • CCTV installation and support services.


2. How do I purchase a course?

You can browse available courses on our website and enroll directly online. Payments are securely processed through Flutterwave, which supports multiple payment options such as card, mobile money, and bank transfer.


3. Do I need to create an account to buy a course?

No. You do not need an account to purchase courses. Once your payment is confirmed, we will provide you with direct access to the course materials through the email address you used during checkout.


4. How are courses delivered?

Our courses are delivered online. After purchase, you will receive access instructions via email, including links to the learning materials.


5. Can I get a refund if I am not satisfied with a course?

Refunds are considered on a case-by-case basis. Please contact our support team within 7 days of purchase to discuss your eligibility.


6. How do I request design services?

Simply contact us through our website, phone, or email with your project details. We will provide a quotation, timeline, and project scope before starting.


7. Do you provide CCTV installation outside Nairobi?

Yes, we serve clients both within and outside Nairobi. Additional travel or logistics costs may apply depending on your location.


8. How do you handle payments?

All payments are processed securely through Flutterwave. We do not store your card or bank details.


9. Is my personal information safe?

Yes. We are committed to protecting your privacy. Please see our Privacy Policy for details on how we collect, use, and safeguard your information.


10. How can I contact you for support?

You can reach us through:

  • Email

  • Phone/WhatsApp

  • Contact Form

** Use the contact widget at the bottom right of our website to initiate contact **