Last Updated: [16 August 2025]
Global Tech Support (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website globaltech.co.ke, purchase our courses, request design services, or engage us for CCTV installations.
By using our website and services, you agree to the terms of this Privacy Policy.
We may collect the following types of personal information when you interact with us:
Personal Identification Information: Name, phone number, email address, billing address.
Payment Information: Processed securely through our payment partners (such as Flutterwave). We do not store your card or bank details.
Account Information: When you register for courses or services, we may collect login credentials.
Technical Data: IP address, browser type, device information, and usage data when you visit our website.
Service Data: Details you provide when requesting web/graphic design or CCTV installation services.
We use your information to:
Process and complete your purchases and service requests.
Deliver online courses, design projects, and installation services.
Provide customer support and respond to inquiries.
Improve our website, services, and user experience.
Send important service-related notifications (e.g., invoices, service updates).
Comply with legal, regulatory, and contractual obligations.
We do not sell, rent, or trade your personal information. However, we may share your data with:
Payment Processors (e.g., Flutterwave) – to securely process payments.
Service Providers – such as IT support, hosting providers, or subcontractors assisting in service delivery.
Regulatory Authorities – if required by law, legal proceedings, or regulatory compliance.
We implement reasonable administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security of data transmitted over the internet.
We retain your personal information only as long as necessary to:
Provide our services.
Comply with legal obligations.
Resolve disputes and enforce agreements.
Depending on applicable law, you may have the right to:
Access the personal information we hold about you.
Request correction or deletion of your information.
Withdraw consent for marketing communications.
Restrict or object to certain processing activities.
To exercise your rights, please contact us using the details provided below.
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but some site features may not function properly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Global Tech Support
Website: https://globaltech.co.ke
Email: support@globaltech.co.ke